Rush Delivery
Available NowSkip the wait by promoting your existing order ahead of every other ticket.
$25.00 CAD
$49.00 CAD
Priority queue
About This Service
Jump to the front of the processing queue. Your order is prioritized above all standard orders.
Overview
Rush Delivery is the lever you pull when a service you have already ordered in this NexFortis QuickBooks Portal needs to land sooner than the regular queue allows. It is not a separate conversion — it is a priority flag attached to an existing order so your file is pulled forward of every ticket that is not also flagged as rush. Buy it any time before processing starts and it applies retroactively; buy it after delivery and we will refund the charge automatically because the lever has nothing left to pull on.
The mechanic is intentionally simple. Standard orders run in a first-in, first-served queue under our posted same-day or under-sixty-minute targets, depending on the service. Rush Delivery moves your specific ticket to the head of that queue ahead of any non-rush ticket already waiting, and any non-rush ticket that arrives after yours stays behind it. It does not override the Guaranteed 30-Minute Conversion, which has its own dedicated processing lane, and it does not stack with that service either — the thirty-minute guarantee already includes the priority lane Rush Delivery would otherwise grant.
Pricing is $25.00 CAD at the launch rate (regular $49.00 CAD), GST or HST added at checkout, and the charge is independent of the underlying service price. You can attach Rush to any non-thirty-minute conversion order at the time of purchase, or add it to an existing in-queue order through the Portal as long as processing has not started. The interface confirms the new placement and shows the revised expected delivery window before you commit, so the value of the rush is always visible up front rather than implied.
Real-world use cases tend to cluster around external deadlines: an accountant who is reviewing the file the next morning, a buyer's CPA who is on a flight tomorrow, a CRA window that closes at five o'clock, a payroll cutoff that the previous bookkeeper missed. If your timing pressure is internal — an end-of-month soft close, a partner meeting later in the week — the regular queue is usually plenty fast and you save the upcharge. We will tell you that pre-purchase if you ask, because we would rather match the lever to the actual problem.
Rush Delivery has no effect on the verification work, the deliverable, or the support window that comes with the underlying service. You receive the same .qbm or report, the same verification PDF, the same fourteen-day support tickets, and the same money-back guarantee — just sooner. If we accept a Rush charge and then fail to materially advance your delivery time relative to the regular queue (because, for example, the queue happened to be empty when you ordered), the Rush portion is refunded automatically without you having to ask for it.
What Rush Delivery actually does
Rush Delivery moves your existing order to the head of the standard processing queue ahead of every non-rush ticket in line, and keeps any non-rush ticket that arrives after yours behind it for the duration of the engagement. It does not change the verification work, the deliverable format, or the support window — it only changes scheduling. The Portal updates your expected delivery window the moment the rush flag is applied, so you always see the value of the upcharge before you commit to it instead of after the fact.
When Rush is the wrong purchase
Skip Rush Delivery if you have already ordered the Guaranteed 30-Minute Conversion — that service includes the priority lane and a written time guarantee, so adding Rush is duplicate spending. Skip it also when the regular queue is fast enough for your timeline; same-day services in the Portal already run inside business hours, and standard conversions ship in well under sixty minutes most days. We will tell you pre-purchase if your specific order is unlikely to benefit from a rush so the lever stays meaningful when you actually need it.
Refund policy on un-needed Rush
If we accept a Rush charge on an order that does not actually move to the head of a populated queue — because the queue was already empty, because the underlying service was upgraded to thirty-minute mid-flight, or because we shipped your file in the regular window anyway — the Rush portion is refunded automatically the same day delivery completes. You do not need to file a ticket or ask, and the refund posts to the same payment method that funded the original Portal order. The auto-refund logic is documented in the Portal's order-history view so the math is auditable.
Frequently asked questions
Can Rush Delivery be added after I have already placed an order?
Yes — as long as your order has not entered active processing, you can attach Rush Delivery to it through the Portal's order detail page. The interface confirms the revised expected delivery window before you commit, so the value of the rush is visible up front. If processing has already begun, the lever has nothing left to pull on and the Portal blocks the upgrade automatically rather than charging you for an upgrade that cannot deliver any actual time savings on your specific ticket.
Does Rush Delivery stack with the Guaranteed 30-Minute Conversion?
No. The Guaranteed 30-Minute Conversion already includes the priority lane that Rush Delivery would otherwise add, plus a written time guarantee, so stacking them is duplicate spending. The Portal will not let you add Rush to a thirty-minute order because it would do nothing the underlying service has not already promised. If you ever see Rush eligible on a thirty-minute order, treat that as a bug and let pre-purchase support know — the rule is enforced both in the cart and in the order-detail upgrade flow.
What if Rush turns out not to actually advance my delivery?
The Portal automatically refunds the Rush portion of the order if your file ships in the same window it would have shipped without the upgrade — for example, when the queue was already empty, or when we matched your delivery to the regular target rather than beating it. You do not have to file a ticket or chase the refund. The credit posts to the same payment method that funded the original order on the same business day delivery completes, and the order-history view shows the refund line item.
Does Rush Delivery affect the verification or support window?
No. The verification work, the deliverable format, the fourteen-day support window, and the money-back guarantee on the underlying service are unchanged when Rush is attached. The only difference is scheduling — the file lands sooner. We do not abbreviate verification to hit a rush schedule, and we do not shorten the support window to compensate for a faster delivery; both ends of the engagement stay the same shape, only the start-to-delivery clock is compressed.
What's Included
- Front-of-queue priority placement on your existing order
- Penny-perfect accuracy verification
- Secure file handling (256-bit encrypted, deleted after 7 days)
- Email confirmation and delivery notification
- Money-back guarantee if unsatisfied
Trust & Security
- 256-bit encrypted transfers
- PIPEDA compliant
- Files deleted after 7 days
- Money-back guarantee
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