Choose Your Support Plan
Priority QuickBooks support from Canadian experts. Faster responses, service discounts, and exclusive perks.
Already placed an order? You have basic support included with your purchase. These subscription plans give you ongoing, expanded access beyond the 30-day window.
Essentials
Basic support for small businesses getting started with QuickBooks.
- 3 support tickets per month
- 1-hour response time SLA
- Business hours support (Mon-Fri 9-5 ET)
- Email support
- Service discounts
- Data integrity analysis
- Priority health checks
- Video call support
- Referral rewards
Professional
Enhanced support with more tickets, faster response, and service discounts.
- 8 support tickets per month
- 1-hour response time SLA
- Business hours support (Mon-Fri 9-5 ET)
- Email support
- 10% discount on all services
- Data integrity analysis
- Priority health checks
- Video call support
- Referral rewards
Premium
Unlimited support with the fastest response, maximum discounts, and exclusive perks.
- Unlimited support tickets
- 30-minute response time SLA
- After-hours critical support
- Email & video call support
- 20% discount on all services
- Data integrity analysis
- Priority health checks
- 1-on-1 video call sessions
- Referral rewards program ($25/referral)
Frequently Asked Questions
Not sure which plan is right?
Start with Essentials and upgrade anytime. All plans include our commitment to penny-perfect accuracy and Canadian-first support.
Want the full breakdown of what's included and how the plans compare? See the complete QuickBooks Support Subscription overview.